Frequently asked questions


 What is an escape room?

 

An escape room is a real-life mental and physical adventure game starring you and your friends. You are put into a scenario and must use elements of the room to solve puzzles, find clues and escape from the room in a limited amount of time.

What is the cost?

$30 per person.

How long does it last?

The game has a maximum duration of 60 minutes, but if you're fast, you may escape in less time. You should arrive about 15 minutes early and plan to stay a few minutes after you've completed the game.

Will I be in the room with people I don't know?

Our rooms accommodate up to 6 people. If you do not have a group of 6, the remaining slots will be sold to other individuals. If you would like a private room for just your group, you must purchase all 6 tickets, even if you do not have 6 players..

How many people can play at once?

Our rooms are built for up to 6 players. We recommend a minimum of three players to have a chance of completing the escape game.

Can I rent the whole room?

You may rent the entire room. The room's capacity is 6, so you must purchase all 6 tickets, even if you don't have 6 players.

Can I buy a gift voucher?

Yes! You can buy gift vouchers in the amount of $25, $50, $100, and $150 by clicking the "Purchase Gift Voucher" button under the "Booking & Availability" header.

Where are you located?

We're located at 580 Forest Shade Road #10 in Crestline, California. We are part of the Lake Gregory Professional Complex.

Can we take photos or video while playing?

Photographs and video recordings are not allowed in our rooms. You are more than welcome to take photos before and after the game.

What if we get stumped?

If requested, you can be provided hints by a staff member.

Can children attend?

Our games are designed for adults and children 14 and up. The clues may be too difficult for younger children, but we will leave the ultimate decision to you. We will not turn anyone away.

Is it Scary?

It is not at all scary.

Can I play if I'm claustrophobic?

While the rooms are closed, they are not locked and there is a staff member monitoring each room at all times. If you start to feel claustrophobic you will be let out of the room.

Is the door really locked?

The door is not locked and a staff member will be monitoring your room at all times. If you need to leave before the full 60 minutes elapses, that can be accommodated.